The History....
Surfing is not just a sport. It’s a business! Yes, I know the “B” word sends shivers up the spine of every ‘soul surfer.’ (And every surfer, if asked, will tell you he or she is a ‘soul surfer.’) We despise business. We spit at it. We’d blow off a surefire, million dollar deal for a good southwest swell. But you gotta eat, right?
This reality has plagued surfers since the Hawaiian Kings first put balsa to water. Over the years, it has led many a grommet to the idea that, perhaps, he or she could somehow combine surfing and working when he or she grows up. A few manage to pull this off, but there are only so many slots on the professional tour, and the tour has only been around for so many years. But there’s always room for another shaper or surf shop, right?
Just about ever young surfer, at some time in his or her career, entertains the idea of shaping boards out of a grass shack on the beach for a living, surrounded by young devotees of the opposite sex. Or, maybe just opening a surf shop where everyone will hang out all day and watch surf videos until the next swell hits and then hang up the “Gone Surfing” sign and lock the door on the way out, if there’s time.
When I was coming up, everyone I knew had shaped at least one board for her or himself, and I remember a time when every city block in Encinitas had a house on it with some kid shaping boards out of the garage, intent on being next up-and-comer. Most of these guys work for Bank of America in Phoenix, Arizona now. And it would take several pages for me to list all of the surf shops in southern California that I’ve watched start and fail over the past twenty years or so that I’ve been paying attention to this kind of thing.
The
truth is that the surf industry is volatile, at best.
Surfing has been around longer than most of the action
sports out there, but it’s history is one of rapid change
and growth nonetheless. In a little over half a century it
has grown from a relatively unknown sport to a major,
worldwide, corporate industry. This growth brought with it
changes in the technology of surfing—longboards evolved to
shortboards and back again, balsa evolved to foam and is
threatening to evolve again into epoxy, and freezing your
you know what off in the winter evolved into neoprene. It
also brought with it changes in the business structures
needed to support production and distribution to an
international market. All of this, while at the same time
keeping up with the latest style. (You need to look good
while you surf, after all, don’t you?)
Few businesses are able to weather this kind of rapid
change. Much like surfing itself, you need to be able to
adapt, on-the-fly, to rapidly changing situations while
negotiating your way to the execution of a deliberate,
planned maneuver if you want to succeed in this kind of
dynamic environment. Encinitas is home to two very
different businesses that have managed to do just
that. Hansen’s,
1105 S. Coast Highway 101, and Encinitas
Surboards, 107 N.
Coast Highway 101, have both managed not only to survive
this rapidly changing industry, but to establish themselves
as leaders in it. Anyone who has been to both of these
stores knows that they are as different as night and day.
But both have been riding a wave of success with their
unique style of business for well over twenty years.
For those who don’t already know it, Don Hansen is one of
the guys who gave birth to surfing as we know it. The list
of surfing names and companies that he spawned is a who’s
who of the surfing world. Names like Mike Doyle, Jim Jenks,
founder of Op
Sunwear, and
even the guys that run Surfride all got
their start in the industry working for Don Hansen. He was,
hands down, one of the best surfers, best shapers, and, as
it turns out, best businessmen of the 1960’s. If you didn’t
know Hansen and ride one of his boards, you wanted to.
Don Hansen started Hansen’s in
Hawaii in 1961. But in 1962 he moved the shop back across
the pacific to Cardiff Reef and into the building now
occupied by the Kraken (2531 S. Coast Highway). According
to Rick Doyle’s autobiography, if you wanted to work for
Don Hansen in those days you had to earn the right by
ripping it in the beach-break south of Cardiff reef, which,
for obvious reasons, was called the “proving ground.” But
by 1967 demand for Don Hansen’s boards was so high that he
outgrew the Cardiff Reef location. He was shaping literally
thousands of boards a year and shipping them all over the
globe, so he bought some land and moved the shop to its
present location.
Hansen
continued to do business as a strictly board shop for six
years after his move to the new location. The core of his
business in those years was manufacturing and selling
surfboards. But according to Josh Hansen, Don Hansen’s son
who now oversees the daily operations of the store,
“between 1972 and 1973 our orders dropped from over 6,000
boards a year to less than 3,000. My dad had to change
something in order to stay in business.” The result of this
change is the Hansen’s we know
today—a large-scale retail operation that sells and
distributes products all over the world, including an
advanced online store (hansensurf.com).
Hansen still manufactures and distributes his own line of
surfboards, but the majority of his business now is retail
sales of clothing, wetsuits, ski and snowboard equipment,
and related Action Sports apparel and accessories. Don
Hanson still runs the business, but by remote control from
his home in Montana where he spends most of his time.
According to Josh Hansen, a competitive skier, “I knew my
dad as a guy who loved horseback riding and being on the
mountain a lot and surfed every once in a while. It wasn’t
till I moved here two and a half years ago to work in the
store that I found out that he’s ‘the man’ to in surfing
community.”
There were several factors that contributed to the rapid
decline in board sales that prompted Hansen to shift from a
manufacturing to a retail based business—none of which had
anything to do with Don Hansen or his abilities as a
shaper. In the early 1970’s surfing changed from a
Longboard to a Shortboard dominated sport. As more and more
people were retiring their longbaords in favor of the new
shorter boards, demand for Hansen’s classic longboard
designs naturally decreased. The led to an intense period
of experimentation in board design, as a result of which
more and more people were either shaping their own boards
or buying them from small garage shops down the street
rather than from established shapers. The industry itself
had changed.
About the same time that Hansen was restructuring his
business to compete in the new surfing economy, two kids
from Encinitas were looking for a way to make their dreams
of getting paid to surf come true. Marc Adam and John Kies
both migrated to Encinitas with their parents when they
were children. Friends from the surf, they worked together
in the early 1970’s at the old Koast
Surf shop in
Cardiff. They left Koast
Surf at the
same time, and John, who was making a name for himself as a
longboard shaper, moved to Hawaii to try to make a go of it
there, while Marc stayed behind in Encinitas, taking a job
at the original George’s restaurant
on the beach in Cardiff. About a year later Mark gave John
a call to let him know that Koast
Surf had
closed its doors. A few months later, John was back in town
and, in 1975, Encinitas
Surfboards was
born.
The Marc Adam, John Kies partnership proved to be an
equation for success. It didn’t take long for John to
establish his reputation as a shaper and for Marc, who runs
the retail operation, to convert this reputation into the
rapid growth and success of the Encinitas
Surfboards name. By
the late 1970’s, if you lived anywhere in California and
didn’t have one of those long sleeved T-shirts with
“Encinitas Surfboards” written down the sleeve you just
plain old weren’t cool, and probably didn’t surf very well
either.
A
key reason for their success was John’s ability to adapt
his shaping skills to the shortboard market. You could
always find a few longboards on the rack at Encinitas
Surfboards, even
during the height of the shortboard revolution when most
shops were treating longboarders as if they had the plague.
But Kies threw himself into the world of shortboard design
and production like it was second nature. According to Marc
Adam, “John is a shaper extraordinaire,” which
allowed Encinitas
Surfboards to
service both the shortboard and longboard markets.
Like Hansen, Adam and Kies also had to find a way to
compete with the backyard shaping industry that was growing
during the 1970’s. Their solution to this problem was a
simple one. If you can’t beat ‘em, join ‘em. They started
selling the raw materials needed to manufacture a
surfboard--foam blanks, resin, fiberglass cloth, gelcoat,
and more. (Today, you can still go into Encinitas
Surfboards and buy
everything you need to make your own board.) This way they
made money whether you bought a good board from John Kies
or a bad board from the guy in the garage down the street.
A win, win situation.
Today,
the self-shaped board craze is pretty much over. As Marc
Adam puts it, “Now days, people come into the shop and they
want a board they can surf right now. People are surfing so
many more kinds and sizes of waves than they used to, and
they need a board that’s going to perform for them under
the right circumstances.”
The
moral of this story is that there’s more than one way to
skin a cat, and that a grommet with a good head on his or
shoulders can find a way to surf and get paid! Too often in
life we get stuck in our own thinking, convinced that our
way of solving problem is the only one that could possible
work. This tale of two surf shops if proof that there are
usually, if not always, at least two equally effective ways
to accomplish the same task.
Encinitas
Surfboards and Hansen’s are two
completely different kinds of surf shop. But they ended up
that way by responding, in their own creative ways, to the
same industry pressures. Each business came up with a
different solution to the problems that confronted both of
them. Hansen diversified. Adam and Tieg got lean, mean, and
flexible. As Marc Adam put it, “Our philosophy is to keep
our overhead down and our business operations simple so
that we can respond to whatever changes come our way.”
Both the surfing industry and the City of Encinitas benefit
from the fact that both these solutions worked. According
to Josh Hansen, “some guys get really competitive about who
has the best surf shop in town. But I think we all do
better when we support each other.” (You ‘some guys’ know
who you are and should take a lesson!) When I talked to
Marc Adam and the guys at Encinitas
Surfboards, they
echoed this philosophy. I’ve seen guys at both shops
regularly send customers to the other so they could get
exactly what they were looking for. This kind cooperation
has served both of the businesses and their customers well.
We all benefit when we encourage and support diversity,
even in business.
Both Hansen’s and Encinitas
Surfboards plan on
selling surfing their own way long into the future. In
fact, Hansen’s is about
to expand both its building and its operation, bringing
“The Boardroom” back under the Hansen’s name and
connecting the two buildings so shoppers will be able to
browse the entire store without going outside. And for all
those Encinitas
Surfboards regulars,
you’ll soon be able to park in the parking lot that’s being
built between Encinitas
Surfboards and the
new Rhino
Art building
to the south.
Aside
from these changes, neither store is currently planning any
major shifts in their operations in the near future. But
you can count on one thing. Both stores will be ready to go
with the flow and adapt in their own way to whatever
changes come down the surfing industry pipeline in the
future.



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